corporate and social responsibility
The team at Bluestar take corporate and social responsibility extremely seriously. You’ll be able to find all the information you need about our legal obligations as a company. At the same as this you’ll also find the wider approach we take to our customers, employees and partners.
Environmental Issues
Bluestar want to ensure that we minimise our impact on the environment. We help to reduce waste by recycling our printer toner cartridges, whilst keeping paper usage in our office to a minimum.
Health & Safety
Bluestar holds the safety of our employees and visitors in high regard. We ensure that our office adheres to all Health and Safety regulations, Fire Regulation and general wellness requirements.
Charity Work
Bluestar work closely with several charities. The most recent project included acting as sponsor for their summer fair, which we attended.
treating customers fairly
As Treating Customers Fairly is an important part of our ethos, this section outlines how Bluestar reasonably meet our customers’ own expectations of us.
Bluestar and our employees ensure:
- The product, term and pricing are complied with and meet your specific needs
- The Bluestar team outline any risks that we are reasonably expected to be aware of
- We always ensure that we operate in an open, honest, fair and trustworthy way with you
money laundering
The team at Bluestar are committed to ensuring that adequate controls are set in place to counter any money laundering or terrorist financing activities, in line with the Money Laundering Regulations 2017.
On every deal that Bluestar process the following safeguards are in place:
- Every customer has a business Express search (powered by Experian) to check for irregularities
- Proof of ID is obtained from every client (passport or driving license)
- Signatures on ID are cross checked with signatures on finance documents
- The address on the ID are cross referenced with addresses held by Companies House
- If the Companies House address isn’t a home address, then a second proof of ID is requested (utility bill dated within 3 months). This is then cross referenced
- A verbal delivery check is carried out on every deal prior to payment when home address and DOB are checked a second time. All calls are recorded and saved on the customers’ record
- THE HM Treasury Sanctions list is checked prior to a deal being submitted for payout. This checks the officers of the company we are dealing with do not appear on it.
